Physiotherapy FAQ

Is Physiotherapy for me?


Whether you have injured yourself playing sport, doing everyday activities or at work we are able to help. It may be a new injury or old injury that has recently caused you increased discomfort or pain. Our physiotherapists are able to assist in returning you back to your previous capabilities.

If you have sustained a significant injury, our Physiotherapists will assess the extent of the injury and if necessary, refer you onto a specialist.

Physiotherapists are often sought for assessment, advice and instruction on improvement of their posture, muscle imbalances and strengthening.

Our Physiotherapists can treat a wide range of conditions including but not limited to:

  • Musculoskeletal:
    • Back & Neck Pain
    • Disc Bulges and Sciatica
    • Migraines and Whiplash
    • Headaches
    • Shoulder Pain
    • Rotator Cuff Injuries and Dislocations
    • Knee Ligament strains
    • Meniscal cartilage tears and Patello-femoral pain
    • Ankle Sprains
    • Achilles Tendonitis
    • Foot strains/pain
    • Heel pain – Plantar fasciitis
    • Biomechanical Foot Problems and Shin Splints
    • Muscle strains
    • Imbalances and Muscle re-education
    • Recovery from Fractures
    • Orthopaedic and Re-constructive Surgery
    • Joint Replacements (Shoulder, Elbow, Hand, Hip, Knee, Ankle)
    • Osteoarthritis (Rheumatoid, Ankylosing Spondylitis, Psoriatic, SLE, Polymyalgia Rheumatica)
    • Hip pain and Sacro-iliac dysfunctions
  • Women’s Health Conditions
  • Vestibular Conditions most common vertigo (BPPV)




What am I required to bring to an appointment?


Please bring any referrals and/or scans you have in relation to injury. You are not required to have either only bring them if you do. Please see ‘what do I wear to my Physio appointment’ for clothing.




What do I wear to my Physio appointment?


Please wear comfortable and flexible clothing. Please bring a pair of shorts with you if you have a lower limb injury as you may be asked to change into them.




What happens if I cannot make the appointment? What is the cancellation Policy?


We have a strict 24hours cancellation policy. If you know you are going to be unable to attend, please ensure you give us 24hours notice. If you fail to do this a 50% cancellation fee to the value of your appointment type will be charged to your card and/or charged at your next consultation. This ensures we can offer your appointment type to other clients who require an appointment immediately.




What if I am running late or cannot make the appointment?


If you are running late, we ask that you contact us immediately by phone to let us know. If you are unable to make the appointment, please email or phone immediately. Cancellation policy applies if you do not attend your scheduled appointment.




How much does the session cost?


Every session is differently priced. Please contact us via email or phone for the exact cost associated.




Can I use my Private Health Insurance?


Physiotherapy consultation are covered under private health care insurance, you may need to contact your provider to determine your level of cover. If your health fund is not registered for HICAPS, we will supply you with a receipt to claim your rebate back. Please be aware that amounts vary between insurance companies and we recommend that you contact your insurer for more information regarding your individual cover. The physiotherapy code for Assessment is 500 and for Subsequent 505.




Can I use my Medicare Chronic Disease Management Plan?


Yes, if you have a current chronic disease management plan from your GP for Physiotherapy you can use it at our clinic. We will provide you with a receipt to claim the rebate online through your Medicare portal. There is a small gap fee associated.




How do I pay?


Payment is required at the time of treatment. Payment can be made with cash or direct debit. A receipt will be provided to you to send to your insurer or upload on your Medicare portal for rebates.




Do I need to see a Doctor prior to starting Physiotherapy?


Physiotherapists in Australia are first contact practitioners qualified and skilled in the management of musculoskeletal injury and dysfunction as well as women’s health conditions. However, our team will ask you about who you Doctor is so that your Doctor is informed about your condition and progress. If your problem is related to WorKCover, DVA, EPC or CTP you will require a GP referral and appropriate proof of liability.




Do I need a referral?


No referral is necessary for private clients. A referral is required if you are claiming your treatment through DVA, WorkCover, CDM Plan or CTP. If this information is not available at the time of treatment you will be asked to pay for the session and a tax receipt for be provided for you to give you to your insurer or appropriate party responsible.




How long are the consultations?


Consultation times are dependent on the consultation you have booked for. An initial consultation varies between 45min-1hour, while a follow up is 30min unless an extended 1hour session has been booked.




Will my physiotherapist treat more then one person at a time?


No, we pride ourselves on giving our clients 100% of our focus at all times.




What happens on the first visit?


On the first visit the physiotherapist will ask you for detailed health history and discuss your injury and/or condition. A thorough assessment will be completed of your whole body, specifically site of pain will be conducted, and treatment commence as appropriate. Treatment within the first session generally involves hands on soft tissue work, joint mobilisations and/or dry needling. You may be asked to expose the area of pain or another area as appropriate for the therapist to access. Your physiotherapist will provide education throughout the session and set realistic goals and a plan with you.




Do you have car parking?


Yes, once you have booked you will receive confirmation of parking location.





Frequently asked questions

What am I required to bring to a Mat session?


Please bring your own mat 6mm is recommended, towel, water bottle and optional grip socks. All products can be purchased directly through Ripple Physio & Pilates.




What am I required to bring to a Rehabilitation and Studio session?


Please bring your own towel, water bottle and grip socks. If you do not own grip socks you can purchase directly through Ripple Physio & Pilates.




What do I wear to my Pilates session?


We recommend you wear firm fitting clothing to allow us to see your movement clearly. We recommend ¾ or full-length leggings and a top. Shorts and crop-tops are not recommended. Please do not wear any make-up or jewellery to studio sessions that may damage/stain the equipment. Please wear hair tied back.




How much do your sessions cost?


Mat Sessions cost $20 casual or $180/10pack (valid 3months).

Rehabilitation/Studio Sessions please email for current price list.




What happens if I cannot make the appointment? What is the cancellation Policy?


We have a strict 24hours cancellation policy. If you know you are going to be unable to attend, please ensure you give us 24hours notice. If you fail to do this a 50% cancellation fee to the value of your appointment type will be charged to your card and/or charged at your next consultation or deducted from your pack. This ensures we can offer your appointment type to other clients who require an appointment immediately.




What if I am running late or cannot make the appointment?


If you are running late, we ask that you contact us immediately by phone to let us know. If you are unable to make the appointment, please email or phone immediately. Cancellation policy applies if you do not attend your scheduled appointment.




What is the difference between rehab/studio and mat?


Mat sessions are an all-inclusive program delivered in a group setting whereas, the rehab/studio are tailored to your body’s requirement and delivered in a private or semi-private session. Please see the ‘Pilates’ tab for further information on this.




I currently watch online videos, YouTube links and/or books to do Pilates. What is the difference to participating in your sessions?


There are many amazing books and videos available to the general public. However, what these resources are lacking is visual, tactical and verbal feedback, the ability to provide modifications for your body and guide you through the movements. A good instructor will not do the class with you. The instructor is there to instruct, not use the class as their own exercise program. Our instructors will demonstrate as required, use hands on cueing to adjust body positioning and a variety of cues to help you achieve the most from your sessions.




Do I require previous pilates or exercise experience?


No experience is necessary. We will guide and instruct you through the exercises.




I have an injury am I able to do Pilates?


Yes, Pilates is a fantastic rehabilitation tool for all injuries. If you have an injury it is required you complete an initial rehab/studio session to clarify your capabilities. At the end of the session the instructor will discuss if rehab/studio and/or mat class would be most suitable for you.




I have a health condition is it safe for me to do Pilates?


Pilates is a safe form of exercise when prescribed appropriately. Our instructors will be able to assist and modify exercises for your condition. Please contact us with your exact condition and we will be able to provide further information on how we can help.




What is the difference between Ripple Pilates Instructors versus others?


Ripple Physio & Pilates Instructors are fully qualified Pilates Instructors recognised by the Australian government. This means that they have completed over 1000hours of course content, self-mastery, apprentice teaching and observation; as well as having completed a theoretical and practical examination. We have our certificates within our studio and are happy discuss our qualifications with you further on request.




Is Pilates for Males too?


Of course! Pilates was created by Joseph Pilates for both males and females, as well as all ages and exercise abilities.




Is Pilates and Yoga the same thing?


No, this is like asking if cats and dogs are the same. While there are some similarities, yoga focuses on the six orthodox schools in Hindu philosophy. It is based on the Yoga Sutras of Patanjali and aims to use meditation to attain spiritual insight and tranquillity. Yoga focuses on flexibility and mobility.

Pilates focuses on the development of core control, stability and the creation of dynamic, functional total body movement. Through Pilates we develop postural strength and endurance (perfect for desk workers) as well as mobility and flexibility. Pilates targets the whole body with attention to deeper intrinsic muscles that are often neglected within strength training programs.




What is the difference between Pilates and strength training e.g. lifting weights?


Strength training usually focuses on the large global prime mover muscle groups whereas, Pilates targets the deeper intrinsic muscle groups. For correct body function and muscle patterning we are required to have both groups working equally, in balance and succession. The structure of Pilates not only addresses strength but facilitates flexibility and joint mobility.





Pilates

Meeting Your Body's Requirements

Contact Details
Email:      catherine@ripplepp.com.au
Phone:    0439 482 721
Address: 116 Bocks Road
                 Oakville NSW 2765